You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, received the goods.
In the case of an order for several goods that are delivered separately, the withdrawal period begins on the day on which you, or a third party designated by you who is not the carrier, received the last goods.
To exercise your right of withdrawal, you must inform us:
Sandra Terzi
Alfred-Krupp-Str. 5
48291 Telgte
Germany
E-mail: info@flatsix24.com
by means of a clear statement, e.g. by e-mail or letter, informing us of your decision to withdraw from the contract.
You may use the model withdrawal form below, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (except for any additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive your notification of withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. You will not incur any fees as a result of the reimbursement.
In the case of a purchase of goods, we may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent the goods back, whichever is earlier.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply, in particular, to contracts for the supply of goods that are not prefabricated and for which an individual choice or decision by the consumer is decisive for their production, or which are clearly personalized to the consumer's personal requirements.
This applies in particular to goods that are manufactured, personalized or individualized according to the customer's specifications, including goods produced with customer-provided information, designs, labels, colors or other individual requirements.
For such individually manufactured or personalized goods, there is no right of withdrawal insofar as the statutory requirements for the exclusion under Section 312g (2) No. 1 of the German Civil Code (BGB) are met.
The exclusion does not apply merely because a product is manufactured or procured after an order has been placed. What matters is whether the goods are actually manufactured according to the customer's individual specifications or are clearly tailored to the customer's personal requirements.
(If you wish to withdraw from the contract, you may use this form.)
To:
Sandra Terzi
Alfred-Krupp-Str. 5
48291 Telgte
Germany
E-mail: info@flatsix24.com
I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ():
Ordered on () / received on ():
Name
